Contact Voienexo

Corrections, questions about our reviews, privacy requests and business enquiries. We usually reply within five working days.

The quickest way to reach us is the form below. You can also email support@voienexo.com for questions and corrections, or admin@voienexo.com for personal data, legal and business matters.

We read every message. We are not a bookmaker, so we cannot see, open, close or change a betting account — but we will tell you where to go if your question is about one.

Reply within 5 working days

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Messages go to our support team at support@voienexo.com. We usually reply within 5 working days. Please do not send card details, passwords or copies of identity documents.

Before you write

What helps us answer, and what to keep to yourself.

Corrections and updates: tell us the page and, if possible, link to the bookmaker’s or GRAI’s page that shows the correct detail.
Questions about a review: we answer from the bookmaker’s Irish pages and the GRAI register, as our reviews do.
Privacy requests: access, correction or deletion of personal data — choose “Privacy or personal data request” or email admin@voienexo.com. We may ask you to confirm it is your data before we act.
Business enquiries: advertising and partnerships go to admin@voienexo.com.

Please do not send card or bank details, passwords, copies of identity documents or anything about your health. We do not need them, and a contact form is not the place for them.

Messages from the form are not stored on this website: they are sent by email to our support team. How we handle them is explained in our Privacy notice.

A problem with a bookmaker

The route that actually gets complaints looked at.

Your betting account is with the bookmaker, so a complaint about it has to start there:

Complain to the bookmaker first, using the complaints process in its terms and conditions. GRAI licensees must have a complaints procedure. Keep copies of your messages and any reference number.
If it is not resolved, and the bookmaker holds a GRAI licence, you can bring the issue to the Gambling Regulatory Authority of Ireland (GRAI) through its complaints page. GRAI looks at whether a licensee has met its obligations; it does not settle individual disputes between a customer and a bookmaker, such as a claim for a disputed bet.
If you think a site is taking bets from Ireland without a licence, you can report it to GRAI. You can check any bookmaker on the GRAI public register.

Complaints about Voienexo itself — something on our pages, an advertising label, how we handled your data — go to support@voienexo.com or the form above. Data protection complaints can also go to the Data Protection Commission; see our Privacy notice.

If it’s about betting itself

Help that does not depend on us.

If you are writing because betting has become a worry, you do not need to wait for our reply. The GamblingCare National Helpline is free and open 24/7 on 1800 936 725, and the HSE Drugs & Alcohol Helpline is on 1800 459 459 (Monday to Friday, 9:30 to 17:30). More services are on our Safer betting page.

Company details

Who you are writing to.

voienexo.com is published by JJ IT AND BUSINESS CHANGE CONSULTING LTD, a company registered in England and Wales (Company No. 10400232), registered office: First Floor, 1 Des Roches Square, Witan Way, Witney, Oxfordshire, OX28 4BE, United Kingdom.

Email: support@voienexo.com (questions, corrections, complaints about the site) · admin@voienexo.com (personal data, legal, business).

Voienexo is not a bookmaker and does not hold a gambling licence. We do not take bets or hold player funds.