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Questions Irish readers ask us

Short answers, with links to the full guides

These are the questions readers in Ireland put to us most — about the law, licences, limits, help, and how Voienexo works. Each answer is short; where there is more to say, it links to the guide or page that says it.

Betting is entertainment with a real risk of loss. If you only read one answer, read the one about limits.

Bet slip with a large question mark, a horseshoe and a football, carved in stone
Updated 3 October 2026
For readers in Ireland, 18+

Reader questions

22 answers, checked on 3 October 2026
How can I check that a bookmaker holds a GRAI licence?

Search the GRAI public register for the bookmaker’s company name — the legal name shown at the foot of its website, which is often different from the brand. A remote betting licence number follows the pattern GRAI-xxxx-RB-26-0001, and the register shows the licence activity and dates. Our reviews give each bookmaker’s licence number and the date we last checked the register.

What is a remote betting intermediary licence?

A separate GRAI licence for platforms where people bet with each other rather than with the platform — betting exchanges, in practice. An exchange earns commission instead of setting odds, so it needs this licence rather than a bookmaker’s one. Our glossary explains backing and laying.

How old do I have to be to bet?

18. Under the Gambling Regulation Act 2024 you must be 18 or over to apply for an online betting account, and a licensed bookmaker has to verify your identity and age before the account is opened. A bookmaker may ask for further documents later, as set out in its terms — before a first withdrawal, for example. Voienexo itself is for adults only.

Can I bet with a credit card?

No. Bookmakers holding a GRAI licence may not accept credit cards or offer you credit to bet with. Each of our reviews lists the euro payment methods the bookmaker offers.

Who is behind Voienexo?

Voienexo is an editorial website about bookmakers that hold a GRAI remote betting licence. It is published by JJ IT AND BUSINESS CHANGE CONSULTING LTD, a company registered in England and Wales (Company No. 10400232). We write reviews and guides; we do not take bets or hold anyone’s money. More on our About page.

How does Voienexo earn its income?

Some bookmakers pay us a commission when a reader opens an account after following a link from our pages. That can influence which bookmakers we feature and the order they appear in. It does not change the facts we publish or the stars we give, which follow a published method. The details are in our advertising disclosure.

Why don’t you show sign-up deals or promotions?

They change often, come with conditions that are hard to summarise fairly, and are designed to get people betting more. We would rather use the space for what stays true: sports coverage, live betting, the app, payments in euro and safer-betting tools. The Gambling Regulation Act 2024 also contains rules on inducements that have not yet come into force. If a bookmaker runs a promotion, read its terms on the bookmaker’s own site.

What do the stars mean?

Each bookmaker is scored from 1 to 5 stars on five questions a bettor in Ireland might ask: Irish sport coverage, live betting and streaming, the app and site, payments in euro, and safer-betting tools. The overall score is the average, rounded to the nearest half star. Promotions and withdrawal timings are not scored. The method is on How we rate.

What does “Best suited for” mean in a review?

It is our one-line summary of who a bookmaker fits — racing fans, GAA followers, in-play bettors or people who mostly bet on a phone. Each review also has a “Think twice if” line for the opposite case. Neither is a league table: a bookmaker that suits one reader can be a poor fit for another.

Did your editors open accounts and bet with every bookmaker?

No, and we do not claim to. Our reviews are based on what each bookmaker publishes for customers in Ireland — terms and conditions, help pages, payment and safer-betting information — and on the GRAI register, with the date we checked. When we describe a feature, it is as stated by the bookmaker.

Do you give tips or predictions?

No. We explain how bets and markets work, but we do not publish selections, predictions or “certainties” — no bet is certain, and most bets lose. We never cover betting on underage or schools competitions.

How should I choose a bookmaker?

Start with what you bet on and how: racing or GAA, before the off or in-play, on a phone or a laptop. Then check the licence, the euro payment methods and how easy it is to set limits. Our guide Choosing a bookmaker in Ireland turns that into a short list of questions, and our reviews answer them for each bookmaker we cover.

Fractional or decimal odds — which should I use?

Whichever you find easier; they show the same price. 5/2 in fractional odds is 3.50 in decimal, and a €10 bet returns €35 either way. Most sites and apps let you switch in the settings. Our odds guide shows how to convert them.

Why can’t I find a bookmaker I know on Voienexo?

We only cover bookmakers that hold a GRAI remote betting licence, and even then we review a selection rather than every licence holder. A bookmaker missing from our pages is not a judgement on it. To check one we don’t cover, search the GRAI public register.

How do I set a deposit limit or take a break?

Look for the safer-betting or responsible-gambling section of your account. Bookmakers holding a GRAI licence must let you set spending limits, and most also offer reality checks, time-outs and self-exclusion. Set a limit before you start rather than once you are already betting. Our safer betting page explains each tool.

Can I exclude myself from every bookmaker at once?

Not yet through a single scheme. Ireland’s National Gambling Exclusion Register is provided for in law but is not yet operating. For now you can self-exclude with each bookmaker, install blocking software such as Gamban or BetBlocker, and turn on the gambling block offered by AIB, Bank of Ireland, EBS, PTSB or Revolut. GAMSTOP covers only operators licensed in Great Britain.

Can I close my betting account?

Yes. A bookmaker holding a GRAI licence must close your account if you ask. If you want a pause rather than a permanent stop, a time-out or self-exclusion may suit you better; both are set from your account.

Where can I get help with gambling?

Call the GamblingCare National Helpline on 1800 936 725, 24 hours a day, every day. The HSE Drugs & Alcohol Helpline is on 1800 459 459 (Mon–Fri 9:30–17:30). Extern Problem Gambling offers counselling on 089 241 5401, and Gamblers Anonymous Ireland is on 01 872 1133. You don’t need to wait until things feel serious to talk to someone.

How do I complain about a bookmaker?

Start with the bookmaker: use its complaints procedure and keep a note of dates and replies. If it holds a GRAI licence and you believe it has broken one of its obligations, you can report it through the GRAI complaints page — the GRAI looks at breaches but does not settle individual disputes. Complaints about gambling advertising go to the Advertising Standards Authority (ASAI).

Can betting be a way to earn money?

No. Betting is entertainment and it costs money: bookmakers build a margin into every price, most bets lose, and over time most people get back less than they stake. Only bet what you are comfortable losing, and stop when it stops being fun.

How up to date is Voienexo?

Each page shows when it was last updated; this one on 3 October 2026, the date we last checked the GRAI register. Bookmakers change their terms, so confirm details on their own sites and tell us if you spot something out of date.

Didn’t find your question?

Ask the editors

Write to us through the contact page or at support@voienexo.com. We answer questions about our pages and correct mistakes. We cannot help with an individual betting account — for deposits, withdrawals or account checks, contact the bookmaker directly, and use its complaints procedure if you need to.

New to the vocabulary? Try the betting glossary and our guides.

GRAI-licensed bookmakers we review

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