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Questions about William Hill

Short answers from the bookmaker’s Irish pages and the GRAI register.
Which GRAI licence does William Hill hold?

WH Ireland Limited holds GRAI remote betting licence GRAI-1096-RB-26-0001, issued on 15 July 2026 for three years. You can look it up on the GRAI public register; we checked it on 3 October 2026.

Is there a William Hill app for Ireland?

We could not confirm from William Hill’s public Irish pages whether an app is offered to customers in Ireland. If you find one, check that it shows the Irish terms and gives you access to deposit limits, time-outs and self-exclusion.

Can I watch racing on William Hill?

William Hill’s help centre has an article on WHTV, its live video service. We could not confirm which events are shown in Ireland or whether a funded account or a recent bet is required, so check the article from Ireland first.

How do I set a limit or self-exclude at William Hill?

In your account settings you can set deposit and stake limits by day, week or month, take a time-out from one day to six weeks, or self-exclude from six months to five years or indefinitely. If betting is worrying you, Extern Problem Gambling offers free counselling on 089 241 5401, and the GamblingCare National Helpline is open 24/7 on 1800 936 725.

How do I complain about William Hill?

Start with William Hill through Messaging and keep the reference. If the issue is a breach of a licence obligation that is in force and it is not resolved, use the GRAI complaints form. The GRAI does not decide individual disputes.

Does William Hill accept credit cards in Ireland?

No. Since 1 July 2026, GRAI licensees may not accept credit cards or offer credit, and William Hill’s Irish terms reflect that. The Irish payment options it lists are debit card, Pay by Bank and Apple Pay.

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